We at Assignmentwritingservice.org strive to provide high-quality assignment writing assistance and exceptional customer satisfaction. However, we understand that unforeseen circumstances may arise, necessitating changes or cancellations to orders. This refund policy outlines the scenarios under which refunds are possible and the procedures involved.
General Principles
- This policy applies to all services offered on Assignmentwritingservice.org.
- The platform acts as a facilitator between customers and expert writers. Therefore, we are not directly responsible for disputes between customers and writers.
- Refunds are available within six months of the original transaction date.
- Money can only be refunded to the original payment method used.
Eligible Situations for Refunds
- No Expert Assigned: If no writer is assigned to your order before cancellation, you will receive a 100% refund.
- Late Cancellation:
- If you cancel the order before the writer starts working, you will receive a 100% refund.
- If the writer has begun working but has not uploaded the completed work, you may receive a 70%–100% refund, depending on the effort invested by the writer.
- If the work is already completed, it will be considered a disputed claim.
- Late Delivery: If the assigned writer delivers the work past the agreed deadline, you may receive a partial refund based on the severity of the delay and the impact on your needs.
- Disputed Claims: If you are dissatisfied with the completed work and request a refund, our Quality Assurance team will investigate the claim. The claim may be approved for a partial or full refund, depending on the validity of your concerns and the adherence of the work to your order instructions.
- Accidental Duplicate Order: If you mistakenly place a duplicate order, you can request a full refund if notified before an expert is assigned.
- Double Billing: If you are billed twice for the same order, please notify us immediately, and we will issue a full refund for the extra charge.
- Content Originality: If you can provide a clear report (by a reputable service) with evidence of plagiarism in the delivered work, you may be eligible for a refund.
Situations Where Refunds are Not Granted
- Personal Use or Resubmission: Using the delivered work for personal purposes or as part of another order on our platform or any other platform will not qualify you for a refund. However, the refund amount may be adjusted based on the extent of usage or resubmission.
- Low Grades: We do not guarantee specific grades or academic success. Our service aims to assist you in completing your assignments according to your instructions, and the responsibility for achieving the desired grades lies with you.
- Editing/Proofreading Issues: If your dissatisfaction stems from issues with editing or proofreading services, we encourage you to communicate with the writer for revisions. Refunds will only be granted for minor issues or requests within the scope of the initial order.
- Expired Refund Period: Refunds are only available within six months of the original transaction date.
- Internet or Service Outages: We are not liable for refunds due to outages beyond our control, such as internet disruptions or third-party service failures.
Refund Processing
- Once a refund is confirmed, it will be processed typically within 3 business days.
- Please note that bank transfer fees, transfer anomalies, and delays due to bank service issues are beyond our control.
- Refunds may be subject to additional delays depending on the payment date and processor involved.
Deactivation and Account Deletion
- Deactivating your account does not entitle you to a refund.
- Before permanent deletion, there will be a 14-day window during which you can reactivate your account.
- If you have remaining funds in your account, contact our support team during this window.
- Account deletion for policy violations does not entitle you to a refund for unused services or data.
Payment Services and Data Security
- We use secure third-party payment services to protect your billing information.
- We do not store your payment information on our servers.
- You agree to the terms and conditions of our payment providers in addition to this policy.
Fees and Taxes
- We charge a service fee on top of the writer's fees for using the platform. This fee is non-refundable except when the order evaluation is 0%.
- You are responsible for all transaction fees and applicable taxes.
Payouts to Writers
- Writers receive payment for confirmed orders through their platform accounts. They may use secure third-party payment services for payouts.
Other Provisions
- Any payments made on our platform are solely for the purpose of educational assistance and must not be used for fraudulent or illegal activities.
- We retain full authorship of any work.
Authorship After Refund
- Using products from canceled orders is prohibited. The Company retains full authorship rights over canceled order products and reserves the right to upload them to repositories marked as non-original.
Changes to Policy
- Changes to this policy will be communicated through our website and, where possible, via email. While we attempt to provide notice, immediate changes may occur without prior warning.